At ConsumerSolution.org, we care about your privacy and want you to feel comfortable and secure in
your use of our site. We urge you to read this notice explaining our online information practices. By
There are two types of information we collect:
Personal Information — This is "individually identifiable" information you provide to us when requesting
information through our site.
We collect and use personal information about you to respond to any requests you make for
information, products and/or services offered through this website. We may also collect information in
order to inform you about products, services, and other opportunities we think will be of interest to you.
Even though some personal information we gather from you may be considered publicly available
through government records or other public sources, we treat all personal information submitted by you
as nonpublic personal information.
The information we collect may be from the following places:
- Information you supply to us when you sign up to receive communication from us (example: your
- Information provided by you in association with obtaining financial products or services such as
reverse mortgage loans (such as your name, age, telephone number, self-assessed property value).
- Information you provide us through surveys, feedback, promotions or other forms hosted on our
website or the pages of a ConsumerSolution.org partner.
- Information you provide us when you apply for a position with ConsumerSolution.org.
Non Personal Information — This is "non-personally identifiable" information, such as normal web
server/visitor traffic data or demographic information.
Demographic information is non-personally identifiable information such as marital status, gender, and
zip code. We may also obtain demographic information about you from third party services and
integrate this information with your existing profile. Like most websites, we automatically receive and
record certain types of information every time someone visits us. We use "cookies" and the other data
to augment your experience and present appropriate offers. We may sometimes use third-party
advertising companies to serve and track advertisements displayed on our website. These companies
third parties collect via cookies and related methods is anonymous.
Information Sharing and Disclosure
We do not share personal information about you with other people or nonaffiliated companies apart
from providing products or services you have specifically requested or under the following conditions:
Product or Service Requests — If you enter a request for a financial, insurance or other product or
service offered through this website we will share personal information included in your request form,
such as your name, email, physical address, telephone number, and property information, with lenders
and partners in our provider network who offer the product you inquired about and like products with
similar benefits to process and complete your request. Everyone on our network of providers, including
banks, brokers and other firms has entered into a marketing agreement with ConsumerSolution.org and
are required to comply with state and federal privacy laws and regulations. Partners on our provider
network may contact you by telephone, email, direct mail or any other method they may deem
appropriate based on the information you supplied to us in order to process and complete your request,
even if you have opted into the National Do Not Call List administered by the Federal Trade Commission
or any state equivalent Do Not Call List. If any of these firms calls you by telephone and you wish not to
be contacted again by that firm, then you should notify that firm that you do not wish to be contacted
again. If a firm ignores your request and contacts you again, please contact us immediately by sending
an email to ConsumerSolution.org at email@example.com
. Please note that the lenders and
other firms may maintain the information you provided whether you choose to use their services or not.
Vendors — We sometimes share some of the information we collect with companies that provide
certain services for us such as marketing services. These companies only have access to personal
information necessary to deliver their service, and may not share it with others or use it for any other
purpose — these limits are specified in confidentiality and other legal agreements with us.
As Permitted by Law — We may be required to share your personal information with law enforcement
or government agencies in response to subpoenas, court orders or like circumstances. It may be
necessary to share information in order to investigate, avert, or take action regarding illegal behavior,
suspected fraud, and/or violations of ConsumerSolution.org's Terms of Service, or as otherwise required
Business Transfer — At some point it is possible that ConsumerSolution.org could merge with or be
acquired by another company. If such an acquisition occurs, the successor company would have access
to the information maintained by ConsumerSolution.org, including customer account information, but
You may receive advertisements for ConsumerSolution.org from third parties, such as websites with
relevant content, search engines or through a third party advertising network. Such advertisements are
served by the third party website that you have visited and are not controlled by ConsumerSolution.org.
With the exception of transactional email messages confirming or following up an action you've taken
on our website, ConsumerSolution.org will only send email communications to you if you opt to submit
your email address to us or register to receive them. With the exception of transactional email messages
confirming or following up an action you've taken on our website, ConsumerSolution.org will include an
opt-out opportunity to unsubscribe in all email communications. Sometimes, you may also receive
emails that advertise ConsumerSolution.org's services from third party publishers. We do not tolerate
Spam and have established firm rules for dealing with any third party email services to ensure that
advertisements for ConsumerSolution.org are not sent out through a "Spam" mailing. Any third party
email publishers that refuse to abide by ConsumerSolution.org's anti-Spam policy will be dropped as
service providers. If you want to stop receiving emails from a third party, you should follow the opt-out
instructions included in the third party email so that you will not be included in any future mailings.
However if this does not work, please email us at ConsumerSolution.org at firstname.lastname@example.org
IP Addresses and Cookies
To serve you with higher quality, we use "cookies", which are small bits of code, typically stored on a
your experience by learning how and whether you successfully used ConsumerSolution.org. Cookies are
not tied to your personal information. To check the performance of our partners, we may also capture
click-stream data on some of our partner's websites, limited to the tasks involved with the completion of
offers displayed on our website.
We may also track of Internet Protocol (IP) addresses. An IP Address is a number that is employed by
computers on the Internet to identify your computer every time you log on to the Internet.
Confidentiality and Security
The security of your personal information is very important at ConsumerSolution.org, and we take a
number of steps to safeguard it. For example:
- We limit access to personal information to those employees or agents who have a need to know such
information in order to assist in providing requested products and services to you. They are required to
adhere to strict policies and procedures regarding the handling of your personal information.
- We use industry standard data encryption technologies when sending and receiving consumer
information on the ConsumerSolution.org website.
- We maintain physical, electronic, and procedural safeguards that comply with federal standards to
protect personal information about you.
If you register or otherwise opt to receive communications from us, we will periodically send you
newsletters and other e-mails featuring educational information, special offers, and other members-
only benefits. If you would like to stop receiving these communications, please let us know by sending
an email to ConsumerSolution.org at email@example.com
. (You may also opt-out by
clicking on the unsubscribe link in our emails). Our email database is updated regularly. However, you
may continue to receive email communications from us up to ten business days from the time we
receive your unsubscribe request.
Please note that third party advertisers that maintain their own mailing lists may send communications
that advertise our services, and you may need to contact these parties directly in order to stop receiving
their email communications. Also, please note that if you request information about a product or service
through our website, we may send you a thank you email, ask for a satisfaction rating or a testimonial
and send you periodic product reminders as part of your service.
Third Party Links
mind, when you visit websites to which ConsumerSolution.org provides a link, you will be dealing with a
third party that operates under its own privacy and security policy. If you choose to obtain certain
services through a third party site, the data collected by the third party is covered by that third party's
you request services.
If ConsumerSolution.org receives personal information from a third party that is not in conjunction with
a service offered on our site, the use and disclosure of such information is governed by the agreement
(if any) between ConsumerSolution.org and such third party.
Users of this site must be at least 18 years old to use this website. We do not intentionally collect, use or
disclose personal information about visitors under 18 years of age. If you are under 18 years of age, you
can use the services offered on our website only in conjunction with your parents or guardians. Please
Updating Your Information
If you want to access or update the personal information you submitted to ConsumerSolution.org,
please contact ConsumerSolution.org at firstname.lastname@example.org
. You can also write us at the
address below and request that your personal information be updated.
Questions and Suggestions
sending an email to: email@example.com
here. You will be notified if any of the material changes affect the use of your personal information and
will be asked to opt-in to the new use of your personal information. If you disagree with the changes to
how your information will be used, please do not continue to use this website.
to this policy, please do not use any of the ConsumerSolution.org site. When you request information or
quotes through ConsumerSolution.org, you are authorizing us to share information with our business
partners, who may contact you by phone, email, or mail. If you do not wish to receive any further
communications from them, please notify the partner directly. We reserve the right to make updates to
this policy at any time and ask you to please check the policy each time you use our website to ensure
Last Update: 10/1/16